HeroUpload frequently asked questions.
Q: Is this free?
A: Yes, uploading and downloading is 100% Free for all users. We offer premium accounts which allows for greater flexibility with uploading/downloading.
Q: Will my files be removed?
A: Free/non accounts files are kept for unlimited days. Premium accounts files are kept for unlimited days.
Q: How many files can I upload?
A: You can upload as many files as you want, as long as each one adheres to the Terms of Service and the maximum file upload size.
Q: Which files types am I allowed to upload?
A: You may upload the following types of files: Any.
Q: Are there any restrictions to the size of my uploaded files?
A: Each file you upload must be less than 50.00 GB in size for free/non accounts or less than 50.00 GB in size for premium accounts. If it is greater than that amount, your file will be rejected.
Q: Can I upload music or videos?
A: Yes. Music and video hosting is permitted as long as you own the copyright on the content and it adheres to the terms and conditions.
Q: There are some files on our servers which may have been subject to copyright protection, how can I notify you of them?
A: Via our report abuse pages.